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FAQs

What payment methods/options are available?

  • Credit card: Visa & MasterCard
  • EFT through Payfast
  • eWallet (FNB)
  • Instant Messenger (STD BANK)

Where is my order and how can I track it?

  • Once an order has been placed and payment confirmed, a tracking waybill will be emailed/sent to the customer for ease of parcel tracking.

Standard

  • Delivery takes 1-3 working days: Overnight delivery is done for items whose payment reflects before 12 noon on day of order, otherwise delivery will be in 2-3 working days.

Hours of Operation:

  • Our website never closes – you are free to purchase 24 hours a day, 365 days a year.

Contact option – Our team is available telephonically at the following times:

Monday – Friday 7:00am – 18:00pm
Saturday: 8:00am – 16:00pm
Sunday: 10:00am – 16:00pm
Public Holiday*: 11:00am – 14:00pm

*We are open on public holidays, with exception of Christmas Day, Boxing Day andNew Year’s Day.