- Returns/exchanges must be done within 7 days of item being delivered.
- The item must be in a re-sellable condition
- The item is in its original packaging, with labels attached.
- A customer will be issued a credit voucher should he/she not find anything he/she likes at the time of returning the goods.
- The customer will be liable for any costs incurred as part of transactions should a cash refund be applicable. These costs include bank fees, Shopify fees and Payfast fees.
- Parcels can only be returned via door-to-door courier.
- Once an item has been returned, it will be inspected before the return is processed and the store credit initiated.
- Returns must be made to the following address: Fashiondashcouture, CoSpace unit B22, Brand Rd & Swart Dr, President Park AH, Midrand 168 – and send us a tracking waybill.